BANNER-SUSTAIN

Client: Premier Sustain

HELPED DEVISE, LAUNCH AND GROW A SUSTAINABLE AND SUCCESSFUL MARKET LEADING SERVICE

“Ann has been instrumental in the implementation of the Premier Sustain service over the past 4 years.  As directors we have seen the benefits of Ann’s work and positive approach to the marketing of the group.” … Phil Oram, Director, Premier Sustain

“We employed Ann as a consultant to review our environmental process with a view to develop a new division. Ann’s expertise and detailed business plan enabled us to launch a very successful new division- Premier Sustain.” … Dave Russinger, Owner, Premier Workplace Services

Requirement

Premier Workplace Services (previously Premier Moves) is a leading supplier in the commercial relocation service industry for large public and private organisations. Part of their service included clearing businesses from buildings and they were increasingly being asked to clear redundant furniture and equipment. Premier asked Honeymaker  to look at this service area with a view to helping Premier develop a stronger more environmentally robust service offering.

Solutions

In order to be able to produce a business plan, we carried out a comprehensive range of research.  This included desk research, direct client research and a review of existing market solutions.  In conjunction with this, we talked to staff and other stakeholders to gain an understanding of what a service would ideally look like, how it could be delivered and what skills, resources and systems would need to be developed to support this.  A comprehensive business plan was produced outlining what a market leading service could look like and this was presented to the Directors for their approval.  From this point, Premier engaged with Honeymaker to work closely with Phil Oram, a Premier Director, to help implement this service and launch the offering to their clients and the wider market place.

Outcomes

Premier Sustain has been operating successfully now since 2011 and is seen very much as a leader in its field. By developing and investing in this sustainable business model Premier has reduced the cost of this area of service delivery for clients and demonstrates strong environmental and social values.  The service has been widely adopted amongst existing clients and has also introduced a much wider range of business back into the Premier Group, it is considered by the Directors to be a highly successful service area worthy of continued investment.

Honeymaker Services Provided

Award entries

  • Highly Commended: Sustainability and Environmental Impact Award, British Institute of Facilities Management 2014,
  • Winner Gold Green Apple Award for Environmental Best Practice in Services Industry 2014,
  • Silver Award Winner: Zero Waste Award, Lets Recycle 2013,
  • Finalist: Tackling Climate Change Award, City of London Sustainability 2012

Public Speaking at the following events

  • BIFM Sustainability Group AGM (Oct2015)
  • The Manufacturer Conference (sept 2015),
  • Resource Show (March 2015)
  • Local Government Procurement Showcase 2013
  • Zero Waste Scotland 2012,